top of page

Letter Requirements

Surgical Eligibility & Documentation Protocols

We are committed to evidence-based safety and strict adherence to medical standards. Genital reconstruction is a major surgical intervention with permanent, irreversible physical consequences. To ensure patient safety and compliance with insurance authorization mandates, our office enforces rigorous eligibility criteria.

We require a complete documentation packet to verify medical necessity and minimize the risk of coverage denial.

​

FOR THE PATIENT: Eligibility Requirements

Before scheduling surgery, you must meet the following criteria to ensure medical readiness and insurance compliance:

  • Established Care: You must be in an active therapeutic relationship (minimum 12 months) with a provider who can attest to your stability. Note: We do not accept letters from "assessment-only" online services.

  • Holistic Screening: You must be screened and stabilized for any co-occurring conditions that could impact recovery or consent, including neurodivergence or complex trauma.

  • Informed Consent: You must demonstrate a clear understanding that these procedures carry inherent risks and that long-term data (20+ years) regarding specific health outcomes is still evolving.

  • Hormone Therapy: 12+ months of continuous hormone therapy (unless medically contraindicated).

  • Social Transition: 12+ months of living in your affirmed gender identity.​

​

Required Documentation:

To satisfy insurance authorization protocols, we require three (3) distinct letters of recommendation (all letters must be dated within 12 months of surgery):

  1. Mental Health Professional 1: A psychiatrist or psychologist experienced in the treatment of gender dysphoria.

  2. Mental Health Professional 2: A second licensed mental health provider.

  3. Hormone Provider: The physician managing the patient's endocrine therapy.

​

FOR THE LETTER WRITER: Documentation Standards​

Clinical Content Guidelines Letters must specifically address the following points to meet payer criteria for "Medical Necessity":

  • Patient Identification: General identifying characteristics and confirmation of age of majority.

  • Diagnostic History: Initial and evolving diagnoses, specifically regarding Gender Dysphoria and any psychiatric comorbidities.

  • Treatment History: Duration of the professional relationship and the specific type of psychotherapy or evaluation conducted.

  • Eligibility Verification: A clear statement that the patient meets standard criteria for surgery:

    • Persistent, well-documented Gender Dysphoria.

    • Capacity to make fully informed decisions and consent to treatment.

    • Well-controlled medical and mental health concerns.

    • 12 months of hormone therapy and congruent gender role experience.

  • Post-Surgical Plan: The clinician's rationale for surgery and confirmation that the patient understands post-operative recovery and follow-up requirements.

 

Note on Insurance Compliance: Most carriers require current supporting letters for all masculinizing reconstruction procedures, regardless of prior surgical history. This includes penile/testicular implants, urethroplasty, or phallic/scrotal reconstruction.

​
​

  • X
  • Facebook Social Icon

G.U. Recon Mang Chen MD 2019  

​

G.U. Recon Clinic

45 Castro St. Ste 111

San Francisco, CA 94114

Office: 415-481-3890

Fax: 309-328-3827

​

DISCLAIMER: The content on this website, or linked websites, including all forms, files, documents, texts, chats, and photos, are for informational purposes only and does not constitute medical advice or a guarantee of results. It is not intended to replace the care and attention of your doctor or other professional medical services. Please speak with your doctor if you have questions about your health. The G.U. Recon website does not provide specific, individualized medical advice and does not officially endorse any medical or professional service obtained through information provided on this site or any links to this site. All surgical decisions are made on a case-by-case basis following a comprehensive risk/benefit analysis. We reserve the right to decline surgery if a patient’s expectations are unrealistic or if the risk of regret is deemed significant. Our surgical protocols are informed by current guidelines but we advise all patients to review the evolving international data regarding long-term outcomes to ensure a fully informed decision

Privacy Notice.

bottom of page