Practice Updates

 COVID-19 UPDATES: July 6, 2020

The COVID-19 pandemic has effectively changed our way of life, personally and professionally. All elective surgery has new protocols and requirements that are ever changing, and most office visits have been changed to VIRTUAL visits to minimize person-to-person exposure.

 

Over the past month, infections and now hospitalizations are climbing nationwide, including in California. Fortunately, San Francisco is in a relative bubble with lower infection rates than neighboring counties. That said, we must be aware of the potential for cancellations should the California Governor mandate a shutdown of elective surgeries. We will be closely following any official updates.

REGARDING OFFICE VISITS:

For the remainder of 2020, all office appointments will be virtual unless you are having urgent/emergent urologic issues (i.e. worsening urinary stream, worsening genital/pelvic pain). Post-op patients will still need to attend their post-op appointment unless otherwise advised.   

REGARDING SURGERY: 

The Marin County and San Francisco Departments of Public Health have allowed a reopening of hospital and surgery centers. We understand the tremendous amount of planning, effort and mental energy that goes into scheduling surgery and recovery.  We will do our best to honor previously scheduled dates as well as to accommodate re-scheduling patients. However, the limitations of the health system including availability of operating room time, personal protective equipment, ongoing testing shortages, and nearly daily changes in recommendations and restrictions make scheduling surgery difficult.  As a result, please understand that your surgical date is and must be tentative. Should there be shortages of protective equipment, testing availability, or a surge in COVID cases locally or nationally, we may be mandated to suspend all surgeries once again. We will do everything we can to control the factors that are within our control. We ask for your understanding and flexibility with factors that are beyond our control. Please be assured that we will continue to strive for the highest level of surgical care and patient safety.

To maintain your safety as well as the safety of all of those caring for you, we adhere to all restrictions put forth by the Centers for Disease Control, The American College of Surgeons, Local Public Health Departments, and the Hospital and Surgery Centers. These include:

  • Pre-operative COVID testing. You will be provided with more detailed instructions. Testing must be performed near the surgical facility. If you are traveling for surgery, you may wish to obtain a COVID test prior to travelling; however, you will still need have a test performed in California prior to surgery.

  • CPMC Davies Hospital new visitor policy (as of June 8, 2020)

    • One visitor is allowed per day.​

    • There are no in and out privileges: visitors may enter once daily. If they exit, no re-entry is allowed.

    • No visitors under the age of 18 years old is allowed.

    • All visitors must pass the temperature screening and questions.

    • Face masks must be worn at all times.

    • Visitor hours: 9am - 7pm

FOR MORE INFORMATION:

GOOD HEALTH HABITS:

Good health habits can also help prevent and fight COVID-19. You should:

  • WEAR A MASK in public.

  • Wash your hands often with soap and water for at least 20 seconds. Especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.

  • If soap and water aren’t available, use an alcohol-based hand sanitizer with at least 60% alcohol.

  • Avoid touching your face.

  • Avoid close contact with people who are sick.

  • Stay home when sick. This includes staying home from work, school, errands, and travel.

  • Cover a cough or sneeze with a tissue, throw the tissue in the trash and wash your hands.

  • Clean and disinfect frequently touched objects and surfaces like phones, keyboards, and doorknobs.

  • Get plenty of sleep, be physically active, drink lots of fluids, and eat nutritious food.


We thank you for your understanding and appreciate your patience as we work through this pandemic together. Please contact us if you have individualized concerns that require further discussion. You are amazing patients and it is a privilege to serve you. Take care. 

Mang Chen, MD

TRANSGENDER HEALTH CARE NEWS: June 13, 2020

The Health Care Rights Law, under Section 1557 of the Affordable Care Act, "prohibits discrimination based on race, color, national origin, sex, age or disability in certain health programs and activities." The Trump Administration essentially reversed health care rights and protections for transgender and gender non-conforming people by defining "sex" as male or female as determined by biology. This opens the door for gender-related discrimination in heath care. G.U. Recon and SFTI do not and will not tolerate such discrimination. We will continue to provide the highest quality care for our patients. We will demand that the health care systems and insurance companies we work with maintain their commitment to supporting their transgender and gender non-conforming patients and members. We will get through the worst year in recent memory together. 

 

  

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G.U. Recon Mang Chen MD 2019  

G.U. Recon Clinic

45 Castro St. Ste 111

San Francisco, CA 94114

Office: 415-481-3890

Fax: 309-328-3827

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