March 28, 2020: A note to patients scheduled for surgery and clinic visits.
The COVID-19 pandemic is worsening. The U.S. Surgeon General and the American College of Surgeons (ACS) stated that scheduled surgeries should be postponed or canceled until COVID-19 has passed its inflection point, which is still unknown. The governor of California ordered a statewide "shelter in place," and the Vice President called on health care systems to delay all elective surgeries nationwide. CPMC Davies Hospital and Sutter Health has ordered the postponement of all non-emergent surgery. Neighboring health care systems Kaiser, Stanford, and UCSF have also cancelled all elective surgeries in anticipation of an influx of patients in need of emergent care from the novel coronavirus. The number of confirmed COVID-19 cases and deaths in California (and throughout the world) rise daily.
For patients scheduled for phalloplasty and surgery at CPMC Davies Hospital during the next few months, we will have to cancel/reschedule your surgery. Please contact us for further information and for reserving a future surgical date.
For patients scheduled for surgery at Surgery Centers who have March through June 2020 surgical dates, we will need to cancel/reschedule your surgery. Please contact us at your earliest convenience and let us know when you would like to be rescheduled. Later dates in 2020 will have a lower risk of needing to be rescheduled again.
We know that many of you have planned for these anticipated surgeries for many weeks and months. Rescheduling will therefore be mentally, emotionally, logistically, and personally difficult to navigate. For this, please accept our deepest apologies. No patient/surgeon/staff member/hospital/healthcare system wants to do this, but we have to for the good of all. We will continue to take precautionary measures to keep you, our staff, and ourselves safe, and to be available for patients in need.
You can find up-to-date information regarding COVID-19 on the CDC website, https://www.cdc.gov/coronavirus/2019-ncov/index.html.
Worldwide tracking can be found here: https://coronavirus.jhu.edu/map.html.
If you are currently scheduled for an office appointment in the months of March, April, May, and June, and are not having urgent/emergent urologic issues (i.e. worsening urinary stream, worsening pain), your appointment will be changed to a phone/video appointment (Hangouts Meet via Google Calendar invite). Post-op patients will still need to attend their post-op appointment unless otherwise advised.
Good health habits can also help prevent and fight COVID-19. You should:
Wash your hands often with soap and water for at least 20 seconds. Especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
If soap and water aren’t available, use an alcohol-based hand sanitizer with at least 60% alcohol.
Avoid touching your face.
Avoid close contact with people who are sick.
Stay home when sick. This includes staying home from work, school, errands, and travel.
Cover a cough or sneeze with a tissue, throw the tissue in the trash and wash your hands.
Clean and disinfect frequently touched objects and surfaces like phones, keyboards, and doorknobs.
Get plenty of sleep, be physically active, drink lots of fluids, and eat nutritious food.
We thank you for your understanding and appreciate your patience as we work through this unprecedented situation. Please contact us if you have individualized concerns that require further discussion. You are amazing patients and it is a privilege to serve you.Stay home, stay safe, and we'll see you when all this finally ends.
Mang Chen, MD